Hiring Now: 2nd Line Support Analyst Near You – Apply Today!
Your Next 2nd Line Support Analyst Job Starts Here – Apply Now!
2nd Line Support Analyst
Job Posted: a day ago
Salary: £ 25,000 - 29,000 / Annum
Job Type: Permanent
Location: PE2, Alwalton, Cambridgeshire
Expire in: a month
Job Description
2nd Line Support Engineer
Sharp IT Services has an excellent new career opportunity based in Peterborough
Key Responsibilities
As a 2nd Line Support Engineer, you will be working with our team to deliver 2nd Line Support to many of our clients, providing excellent customer service by helping all employees resolve their issues and queries in a professional manner.
This includes:
* Owning, updating and progressing tickets so our clients are confident their issue is investigated and actioned.
* Having a professional, positive and friendly manner when communicating with all colleagues and clients.
Skills and Qualifications
* A friendly, personable and professional attitude.
* Good knowledge of Microsoft O365
* Excellent written and verbal communication skills to effectively communicate with both technical and non-technical audiences.
* A good understanding of Networking and Firewalls.
* Good understanding of Antivirus Software and backup issues.
Do you have what we’re looking for? Please apply with your latest CV and we’ll be in touchBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring 2nd Line Support Analyst job near me in PE2, Alwalton, Cambridgeshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).