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3rd Line Engineer
Job Posted: 2 days ago
Salary: £ 45,000 - 50,000 / Annum
Job Type: Permanent
Location: Basingstoke, Hampshire
Expire in: a month
Job Description
3rd Line Engineer
+Permanent opportunity
+£45,000 - £50,000
+SC / DV cleared role - must be eligible for clearance - sole British national due to nature of the project
+On site in Basingstoke
Skills:
+Vmware
+Solarwinds
+Active Directory
3rd line experience
We're looking for a skilled 3rd Line Engineer to join our established team of 2nd and 3rd Line Engineers supporting a high-profile user community. This is an office-based role due to the nature of our support requirements, and you'll be working closely with customers and stakeholders every day through our IT Service Management toolset.
You will play a key role in monitoring and responding to Event Management tooling alerts, taking ownership of triage and escalations, and ensuring a high-quality, reliable service.
Our purpose is simple: to make the world more sustainable by building trust in society through innovation. As a 3rd Line OS Core Engineer, you'll work with new technologies in a collaborative team that values knowledge sharing, continuous improvement, and delivering the best possible results for our customers.
What You'll Be Doing
Providing 3rd Line support for a high-profile user base
Working hands-on with key infrastructure technologies
Monitoring, triaging, and escalating issues through Event Management tooling
Engaging daily with customers and stakeholders
Supporting and improving IT services using ITSM processes and tooling
Collaborating with 2nd and 3rd Line teams to strengthen service delivery
Experience & Skills Required
You'll bring solid knowledge and hands-on experience in:
vCentre / VMware
Event Management Tooling (e.g., SolarWinds, SCOM)
Trellix (McAfee)
MECM / SCCM
ITSM Tooling
SQL
Active Directory
Windows Server
If you'd like to discuss this 3rd line Engineer role in more detail, please send your updated CV to (url removed) and I will get in touchBefore You Apply
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Looking for your next career move? Join a top company hiring 3rd Line Engineer job near me in Basingstoke, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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