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Automotive Service Advisor

Job Posted: 7 days ago

Salary: £ 28,000 - 40,000 / Annum
Job Type: Permanent
Location: Chingford, Greater London

Expire in: 21 days

Job Description

What Service Advisors are offered:

  * Full Time / Permanent

  * Monday to Friday 8:30am – 5:30pm

  * Alternating Saturdays 8:30am-1pm

  * Salary £28,000 - £40,000 dependant on industry experience

Key Tasks of a Service Advisor:

  * Answering the telephone & dealing with customer enquiries.

  * Dealing with customer enquiries on the Service Reception counter.

  * Liaising with the team of technicians.

  * Helping manage the work load in accordance with customer expectations.

  * Managing service bookings on day to day basis

  * Assisting with the collection and delivery of customers vehicles

  * Helping to move vehicles in the yard when required to do so

  * Liaising with Subcontractors to arrange works and chasing when required

  * Dealing with invoicing

  * Assisting with ordering parts and returns when required to do so

  * Handling payments from customers

Requirements of a Service Advisor

  * 4+ years experience within an Automotive Service Advisor position or similar role within the automotive industry

  * Must have a valid UK driving licence

  * Must have an eye for detail and able to use various Microsoft packages and Outlook

  * Have excellent customer service skills

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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