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Branch Manager

Job Posted: 5 days ago

Salary: £ 45,000 - 45,000 / Annum
Job Type: Permanent
Location: Isleworth, London

Expire in: 23 days

Job Description

Premier Work Support are recruiting a Branch Manager for a senior leadership role within a fast-paced builders' merchant/retail environment in West London. 

You will be responsible for driving operational performance, delivering excellent customer service, and leading and developing a team across all branch functions.

Key Responsibilities

Deliver excellent customer service in person and by phone
Handle enquiries, orders, complaints, and ensure accurate processing and documentation
Coordinate customer orders, deliveries, schedules, and stock management
Oversee trade counter operations and ensure smooth daily running
Maintain accurate stock control and support purchasing processes
Ensure adequate staffing levels and act as Duty Manager when required (including key holding, opening/closing site)
Manage daily admin including tills, banking, and sales reporting
Produce and review sales and performance reports
Ensure full Health & Safety compliance across the branch
Oversee maintenance of premises, plant, and equipment
Manage staff wellbeing, attendance, holidays, and sickness
Act as the link between senior management and branch staff
Handle staff relations, including conflict resolution and disciplinary matters
The role may include occasional physical stock handling and requires flexibility with working hours.Requirements

Strong leadership and team management experience
Excellent customer service and organisational skills
Ability to work in a fast-paced operational environment
IT literate (Microsoft Office and internal systems)
Builders' merchant or retail management experience preferred
Forklift licence beneficial but not essentialBenefits

Salary: £45,000 per annum
22 days holiday + 8 bank holidays
Pension scheme
Private medical cover (employee, partner, and dependants)
Career progression opportunities Hours

Monday-Friday 7:00am-5:00pm, plus 1 Saturday in 4

If you are an experienced leader looking for a senior branch role, apply today

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Branch Manager job near me in Isleworth, London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!