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Client Account Manager

Job Posted: a month ago

Salary: £ 27,500 - 27,500 / Annum
Job Type: Permanent
Location: Norwich, Norfolk

Expire in: 2 days

Job Description

R13 Recruitment are currently supporting a global technology-led organisation in their search for an Account Manager to join their growing operations team.

This is a fantastic opportunity for a commercially minded and relationship-focused professional to join a fast-paced business where client experience, revenue growth and service excellence sit at the heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth.

Monday to Friday, 9-5 working hours (hybrid) with a starting salary of £27,500 + quarterly bonus. OTE £40000-£45000, but uncapped.

The Company

This dynamic business works with globally recognised accounts, delivering innovative solutions to their client’s needs. This role offers the chance to join a leading organisation where client relationships and service delivery are genuinely valued.

Benefits

  * Hybrid working model

  * Quarterly bonus / incentive scheme

  * Ongoing training and professional development

  * Opportunities for progression within the wider organisation (including internationally)

  * Modern systems and technology environment

The Day to Day

  * Managing a portfolio of client accounts and acting as a key day-to-day contact.

  * Monitoring account performance and maintaining accurate revenue forecasting information.

  * Coordinating with operational teams to ensure smooth service delivery and issue resolution.

  * Encouraging customer engagement and increasing product usage across accounts.

  * Building strong client relationships to understand operational requirements and identify opportunities for further business development.

  * Driving client renewals and contributing towards revenue growth objectives.

  * Working towards revenue, retention and service-based KPIs

  * Supporting wider commercial teams with account development activities and growth plans.

  * Monitoring account performance and maintaining accurate revenue forecasting information.

  * Coordinating with operational teams to ensure smooth service delivery and issue resolution.

  * Supporting process improvements and initiatives designed to enhance customer satisfaction

You Will Have / Be

  * Previous experience within an account management or sales-focused role.

  * Track record of success working towards targets, KPIs or commercial objectives.

  * Effective pipeline management and forecasting skills.

  * Strong relationship-building and communication skills.

  * Highly organised with excellent attention to detail.

  * Able to manage multiple priorities within a fast-paced environment.

  * Commercially aware with a proactive and solutions-focused approach.

  * Confident working collaboratively across teams and departments.

  * Strong written, verbal and presentation skills.

How to Apply

To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.

For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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