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Client Service Administrator
Job Posted: 6 hours ago
Salary: £ 27,000 - 29,000 / Annum
Job Type: Permanent
Location: Redhill
Expire in: a month
Job Description
Our client, a leading M&E HVAC supplier is seeking a Client Services Administrator to join their team in Salfords, due to an internal promotion. You will be responsible for delivering exceptional customer service, cultivating strong client relationships, and supporting a positive and seamless customer experience.
What's on offer:
Salary of £27,000 - £29,000pa (DOE)
Monday to Friday, 8:30am - 5:30pm (45 min lunch)
25 days holiday, plus bank holidays (Christmas shutdown)
Free parking and good public transport links
Key Responsibilities:
Processing a high volume of customer orders and queries via phone and email.
Advising and informing customers about the company's services, including same-day and next-day delivery options.
Calculate quotations & follow-up to convert to sales orders
Develop and maintain strong, positive relationships with customers and tradespeople to support effective communication, service delivery, and long-term client satisfaction.
What They're Looking For:
Proven experience in order processing, ensuring accuracy and efficiency in handling customer orders.
Skilled in building and maintaining strong customer relationships - in person & over the phone
Demonstrates strong attention to detail when working with high volume product codes
Proficient IT skills across MS Packages & CRMs
Interviews currently happening with immediate starts available. Apply now to avoid missing out on this fantastic opportunityBefore You Apply
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