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Customer Service Administrator

Job Posted: 8 hours ago

Salary: £ 13.1 - 13.1 / Hour
Job Type: Contract
Location: Coventry

Expire in: a month

Job Description

Customer Service Administrator  – Severn Trent (Coventry)
 Location: Severn Trent Centre, Coventry
 Contract: Until January 2026
 Hours: Monday to Friday, 8:30am – 4:30pm
 Pay Rate: £13.10 per hour
 Recruiter: Morson Edge

Morson Edge are recruiting on behalf of Severn Trent for two experienced and confident Customer Service Administrators to join their Training Academy team based in Coventry.

This role is ideal for someone highly organised, proactive, and able to work independently in a fast-paced environment. You’ll play a key part in supporting the day-to-day operations of the Training Academy, ensuring all administrative processes run smoothly.

Key Responsibilities:

Provide general administrative support to the Training Academy team
Manage course bookings and maintain accurate training records
Answer incoming calls, take messages, and record them accurately on internal systems
Use Microsoft Office packages (Word, Excel, Outlook) for reporting and communication
Update and manage data using ASK HR and other internal systems
Support with course materials, scheduling, and general coordination
About You:

Strong administrative background, ideally with experience in an education or training environment
Confident communicator with excellent telephone and written skills
Proficient in Microsoft Office and comfortable learning new systems quickly
Highly organised with excellent attention to detail
Able to work independently and “hit the ground running” 
If you’re a confident, proactive administrator looking for your next opportunity, this could be a great fit within one of the UK’s leading utilities companies

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Coventry! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!