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Customer Service Administrator
Location: Tunbridge Wells, Parking.
Hours: Monday to Friday, 9:00am - 5:30pm. Office Based Monday - Friday.
Are you passionate about delivering exceptional customer service? We are seeking a friendly, proactive, and professional Customer Service Executive to join our clients' small team in Tunbridge Wells to deliver Customer Service to their clients and complete all relevant administration tasks to ensure an efficient service!
Key Responsibilities:
Handling customer enquiries via phone, email, and live chat.
Providing accurate information about products and services.
Resolving customer issues efficiently and professionally, via correspondence, emails and calls.
Maintaining customer records with meticulous attention to detail.
Updating the CRM with relevant information and producing invoices to send for completed works.
Working closely with internal teams to ensure excellent service delivery.
What We're Looking For:
Previous experience in a customer service and administration office-based role
Excellent communication and interpersonal skills
A positive attitude and problem-solving approach
Strong organisational skills and attention to detail
Comfortable working with CRM systems and Microsoft Office (Word, Outlook and Excel)
What's on Offer:
Competitive salary of £26,500 per annum
Full-time, permanent position with excellent benefits
Supportive and friendly working environment, a team of 7 reporting into a Customer Service Manager
Opportunities for career development and training
If you are a customer-focused individual looking for your next opportunity, we would love to hear from you!
This role is being managed by Debbie Foster - Tunbridge Wells - Office Angels
(url removed)
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Tunbridge Wells, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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