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Customer Service Advisor
Job Posted: an hour ago
Salary: £ 25,500 - 30,000 / Annum
Job Type: Permanent
Location: Shrewsbury, Shropshire
Expire in: a month
Job Description
Package on offer for an Insurance Advisor with this high-end brand
* Annual starting salary up to £30,000 negotiable & depending on experience
* 22 days holiday, increasing to 27 days through service (plus bank holidays)
* Healthcare Cashplan
* Excellent training and development schemes with accelerated career progression
* Company funded CII professional qualification
* Enhanced maternity & paternity policies
* Cycle to work loan scheme available to all employees
* Discount on gym membership across the UK – national and local gyms included
* Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
* Access to hundreds of high street retailer discounts
This well-respected and hugely successful Insurance Broker is looking to take on another SIX dynamic professionals over the next few months, to join the team at the offices in Shrewsbury.
Insurance experience is not necessary but a demonstrable drive and passion to deliver exceptional customer service and care is what we're looking for - someone that's passionate about the work they do. (If you do already work in Insurance your application will be most welcome.)
There is a culture of professionalism at this Broker and of going the extra mile. They always strive to do their best for their clients and as a company always want to develop their staff to their full potential. You will be given the opportunity to study for the nationally recognised qualification, the Cert II, which will give you a firm understanding of the industry.
Your role will be to help residential customers with all of their insurance requirements, whilst providing a sterling level of customer service. This branch is growing and needs dynamic people to help make this happen!
This is an office based role encompassing the following;
* Account management – assisting customers in branch as well as over the phone and emails providing quotes and bespoke options
* Maintain and build customer relationships
* Business development (desk based) - insurance sales - growing your portfolio
About you
This role could suit an Account Executive, Account Handler, Client Liaison or Customer Service professional from any sector - we have previously filled similar roles with suitable candidates from banking, hospitality, retail and sales backgrounds, all of whom continue to have successful careers in Insurance.
* Have a passion for customer service
* Be mature, confident and dynamic
* Be well organised with acute attention to detail
* Enjoy working in a small team environment
* Have a minimum of 5 GCSE's including English & Maths grade 5 or 4 (B or C)Before You Apply
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Shrewsbury, Shropshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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