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Customer Service Advisor

Job Posted: 34 minutes ago

Salary: £ 25,784 - 27,584 / Annum
Job Type: Permanent
Location: Crewe, Cheshire

Expire in: a month

Job Description

Customer Service Advisor

Crewe | £27,584 per annum | 9am - 5pm | Monday to Friday | Permanent 

Introduction

Acorn by Synergie is working with an exceptional client in Crewe, offering a fantastic opportunity for a professional and driven Customer Service Advisor to join their rapidly growing team.

This is a perfect role for someone looking to take the next step in their career with a company that values personal development and work-life balance.

Our client prides itself on creating a vibrant, collaborative, and supportive working environment where every team member feels valued and respected. They are committed to helping employees develop their careers through ongoing training opportunities and a strong focus on internal promotion, enabling you to reach your full potential.

Key Duties

Handle enquiries via phone, email and live chat, delivering exceptional service at all times.

Provide accurate information about products and services.

Resolve issues efficiently, escalating when necessary.

Keep detailed records of customer interactions.

Work closely with the team to ensure service targets are met.

Requirements

Previous customer service experience is preferred but not essential.

Strong communication skills, both written and verbal.

Excellent problem-solving abilities and a positive approach to challenging situations.

Comfortable using IT systems and willing to learn new software.

Positive attitude and willingness to learn.

What We Offer

Salary of £27,584 per annum.

Salary increase after the probationary period.

Monday to Friday working pattern with no weekend work.

Work from home one day per week.

Continuous opportunities to enhance your skills and grow your career.

Wellness programmes, company discounts and social events.

Supportive and inclusive working environment.

Interested?

If you're ready to take your customer service skills to the next level, apply now with your up-to-date CV.

Acorn by Synergie acts as an employment agency for permanent recruitment

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Crewe, Cheshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!