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Customer Service / Internal Sales Executive
Job Posted: 9 hours ago
Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: OX11, Didcot, Oxfordshire
Expire in: a month
Job Description
Customer Service / Internal Sales Executive
Are you customer centric, personable, a proactive self-starter with exceptional communication skills?
If so, we have an exciting opportunity providing first class customer service to existing and previous customers.
Salary: up to £28,000
Location: office based (OX11 7HP)
Hours of work: 36.6 hours (Mon – Fri)
Holiday: 30 days (inc. bank holidays)
About Us
Action Sealtite is a market-leading wholesale distributor of hoses and couplings, supplying a variety of high-quality products to the chemical, pharmaceutical, nuclear and food and beverage industries worldwide.
We are looking for a Customer Service / Internal Sales Executive to join our team. This person will play an essential role in relationship management, providing a first-class order processing experience, handling queries, resolving problems and maintaining timely communication throughout. The Customer Service / Internal Sales Executive will also reach out to inactive customers, building relationships to generate further sales.
Duties & Responsibilities
* Provide prompt and efficient telephone advice and support to customers
* Advise on shipments, delays and order updates
* Process sales orders, quotes and enquiries
* Set up new customer accounts
* Manage all relevant compliance paperwork
* Provide support to the Technical Sales team as needed
Experience & Skills
* Excellent written and verbal communication skills
* Able to maintain professionalism under pressure
* Effective at upselling and cross-selling
* Able to effectively handle objections and resolve customer complaints
* High-level of attention to detail
* Ability to multi-task and prioritise effectively
* Good team player
* IT literate
* Previous customer service or sales experience
* Order processing and administration experience
* Account management experience
* Experience of distribution, manufacturing or engineering industries would be an advantage
This is a fantastic opportunity for an enthusiastic individual wanting to progress their career whilst working for a forward thinking, dynamic and growing company.
Apply today to be considered for the role.
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Looking for your next career move? Join a top company hiring Customer Service / Internal Sales Executive job near me in OX11, Didcot, Oxfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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