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Customer Service Operator
Job Posted: 3 hours ago
Salary: £ 14,448 - 15,652 / Annum
Job Type: Permanent
Location: Corby, Northamptonshire
Expire in: a month
Job Description
Morgan McKinley, Northern Home Counties are delighted to be partnering with a growing organisation based in Corby, who are looking to appoint a Customer Service Operator on a permanent, full-time basis.
This is a highly varied and hands-on role suited to someone proactive, organised, and confident working with systems and data. The successful candidate will support day-to-day operations across a wide range of UK and international retail and wholesale accounts, ensuring smooth order processing, delivery resolution, returns management, and inventory control.
Main Duties and Responsibilities:
* Process and invoice customer orders accurately and on time
* Maintain and update product ranges and pricing across internal systems and customer portals
* Manage delivery queries, working closely with logistics providers to ensure timely resolutions
* Handle return-to-vendor requests and ensure prompt processing
* Provide daily operational support to retail account teams across multiple markets
* Perform inventory reconciliations with warehouse partners
* Update inventory portals three times weekly
* Maintain and update shared customer tools and provide weekly reporting
Person Specification:
* Previous experience in a customer service, supply chain, or operational support role
* Strong attention to detail, with excellent organisational and time management skills
* Confident using Excel and working with systems and large data sets
* Experience using Microsoft Dynamics 365 Business Central (D365) or similar ERP systems
* Clear and professional communication skills, both written and verbal
* Adaptable, with a team-first mindset and a problem-solving attitude
Additional Information:
* Full-time, office-based role (5 days per week) in Corby
* Annual performance-related bonus of up to 5%, based on company results
* Pension scheme: 4% employee contribution / 6.5% employer contribution
This is a fantastic opportunity to join a collaborative and supportive team, playing a vital role in ensuring high standards of service across a broad customer baseBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Operator job near me in Corby, Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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