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Customer Support

Job Posted: 8 hours ago

Salary: £ 25,000 - 28,000 / Annum
Job Type: Permanent
Location: Havant, Hampshire

Expire in: a month

Job Description

Customer Support, up to £28,000, Havant

Do you enjoy looking after customers and keeping things running smoothly behind the scenes?
Are you organised, confident on the phone and handy with Excel?

We are recruiting a Customer Support professional for a well-established global manufacturing company based in Havant, on the outskirts of Portsmouth.

This is a great opportunity for someone with a strong administrative background and excellent communication skills who enjoys building relationships and keeping customers happy. You will join a fast-paced, friendly team, managing key accounts and supporting customers with their day-to-day needs.

The role: what you will be doing

As Customer Support, your responsibilities will include:

  * Producing weekly customer reports

  * Acting as the main point of contact for a set of key accounts

  * Providing logistical and administrative support, including handling quality concerns, delivery issues and invoice queries, and helping to resolve any problems

  * Sharing updates and key information with customers in a clear and timely way

  * Handling incoming sales calls, resolving queries or directing them to the right colleague

  * Monitoring expedited customer orders from placement through to delivery

  * Liaising with other departments to gather and share information with the Customer Support Team

About you: what we are looking for

To be successful in the Customer Support role, you will ideally have:

  * Good MS Office skills, including confident use of Excel

  * Excellent written and verbal communication skills

  * A professional, friendly telephone manner

  * Experience in administration, logistics or customer service, or a similar office-based environment

The package

In return, the successful Customer Support candidate will receive:

  * Salary up to £28,000

  * 25 days holiday plus bank holidays

  * 4% company pension

  * Employee assistance programme

  * Free parking

  * Free hot drinks

  * Discount scheme for a range of retailers, travel and restaurants

Location and how to apply

The Customer Support role is based in Havant and is commutable from Portsmouth, Waterlooville, Chichester and Fareham. It is also within walking distance of Havant train station.

If this sounds like you, apply now for the chance to discuss the role and your CV in more detail.

Key words: customer service, administration, account management, logistics

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Support job near me in Havant, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!