Expire in: a month
Role Description:
This is a full-time, on-site role for a White Goods Appliance Engineer located in Tamworth. The role involves diagnosing and repairing faults in kitchen appliances, performing installations, and supporting customers with their maintenance needs. Additional responsibilities include managing spare parts, ensuring compliance with safety protocols, and delivering exceptional customer service during house visits.
Qualifications:
- Proficiency in diagnosing and repairing electrical kitchen appliances.
- Experience in appliance installation and maintenance.
- Knowledge of spare parts management and safety standards compliance.
- Strong customer service, problem-solving, and communication skills.
- Ability to work independently and ensure time-efficient repairs.
- Relevant certifications or qualifications in electrical engineering or appliance repair are beneficial.
- A valid driver’s license is required for conducting house visits.
Essential Skills:
- Customer-focused
- Self-reliant and responsible
- Excellent written and spoken English
- Computer literate
- Team player
- Flexible work approach
Benefits Included:
* Van (available for private use) and fuel card
* Uniform and PPE
* Mobile phone
* Contributory Pension with NEST
* 20 Days holiday + Bank Holidays (increases with time served)
* Overtime potential at x1.5
* Competitive salary: £37.5k-43.5k (gas) - £32.5k-38k (non-Gas) based on working hours/skill level
* Paid travel from home to home
* Support and motivation
* Team bonding activities
* Vitality Health Insurance Cover (including optical, dental & hearing)
* Discount on new appliances
* Bonus scheme
* Attendance bonus
Responsibilities:
As a Domestic Appliance Service Engineer, you will operate in customers' homes within the Midlands area, identifying faults and repairing various domestic appliances. The products you will service include dishwashers, washing machines, tumble dryers, cookers, microwaves, hobs, cooker hoods, fridges, and freezers.
* Ensure all electronic worksheets are accurate and updated.
* Inspect job sheets carefully to identify essential parts needed for each call.
* Collect necessary parts for the day's calls.
* Maintain an up-to-date stock in the van.
* Keep the supplied vehicle clean and presentable, performing routine maintenance checks.
* Be polite and courteous to all customers.
* Ensure high-quality work to encourage repeat business.
* Clean up any mess caused by work at the customer's property.
* Aim to complete as many calls as possible on the first visit.
* Wear the provided company uniformDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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