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Our client is a successful, established engineering company based in West Sussex, specialising in the design and manufacture of safety and communication systems. Due to continued growth, they are now seeking an experienced Electronic Support Engineer to join their team.
The Role
The Electronic Support Engineer will be responsible for delivering high-quality technical support both internally and to external customers. This is a varied, hands-on role providing expert electronic technical support across the full product range.
Key responsibilities include:
* Providing technical support to customers via telephone, email, and other channels
* Diagnosing and resolving electronic hardware and system issues
* Preparing and delivering technical training to customers and end users
* Testing and configuring products prior to dispatch
* Assisting the sales team with technical queries and customer support
* Occasional site visits to support customers when required
* Where time allows, supporting the small-batch production team with testing, configuration, and light assembly work
Candidate Requirements
* Strong electronics engineering background (HNC level or above is highly desirable)
* Solid hands-on experience with electronic systems, fault finding, and diagnostics
* Good working knowledge of test equipment such as oscilloscopes and digital multimeters
* Excellent customer service and communication skills (telephone and email)
* Proficient in MS Office
* Proactive, self-motivated, and able to work with minimum supervision
Nice to Have
* Knowledge of IP networks, Ethernet, and TCP/IP configuration
* Experience with SIP Telephony Systems
Package
* Salary up to £42,000 + benefitsDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Electronic Support Engineer job near me in Partridge Green, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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