Expire in: a month
Role Overview
We are looking for a part-time Sales Executive who is passionate about delivering an exceptional customer experience. This role involves guiding prospective buyers through every stage of their home-buying journey while working to sales targets and managing the associated administrative processes. You will liaise with purchasers, potential buyers, estate agents and other key stakeholders to ensure a smooth and positive experience from first enquiry to completion.
Our homes cater to a wide range of customers, including first-time buyers, families, downsizers and investors. Because of this, every interaction counts - and we're seeking someone who takes pride in providing consistent, high-quality service.
Training, coaching and ongoing development will be available to help you succeed and grow within the role.
Key Responsibilities
Sales & Customer Experience
Meet sales targets and support the delivery of regional sales goals
Welcome and qualify customers, understanding their needs and helping match them with the right home
Handle negotiations professionally and confidently
Maintain regular communication with clients, solicitors, estate agents, and other involved parties
Follow up with customers to support them throughout their journey
Administration & Market Awareness
Record and maintain customer details, enquiries, and reservations within internal systems
Prepare and distribute required documentation accurately and within deadlines
Conduct local market research and help monitor competitor activity
Keep customer databases organised and up to date
Ideal Candidate Profile
Experience in new homes sales, property sales, or a similar customer-facing environment
Naturally focused on delivering excellent customer service
Professional, personable, and well-presented
Strong communication skills, both written and verbal
Motivated, organised, and able to work independently as well as part of a team
Confident representing a professional brand and maintaining high standards at all times
Benefits
26 days annual leave plus bank holidays (pro-rata)
Performance-based bonus scheme
Option to purchase additional holiday
Company pension
Private medical cover
Health and wellbeing membership
Life assurance
Employee share scheme
Retail and high-street discounts
Opportunities for training and career development
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