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Head of Internal Sales

Job Posted: 11 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Hertford, Hertfordshire

Expire in: 17 days

Job Description

Job Title: Head of Internal Sales
Location: Hertfordshire
Salary: Confirmed on application
Hours: Monday to Friday 9 am to 5.30 pm
Benefits:
  * Competitive pension, life assurance, private medical, dental, and eye care
  * 25 days annual leave plus bank/public holidays and annual leave purchase option
  * PerkBox rewards, refreshments, and social/team events
  * Excellent development and career progression opportunities
About the position of Head of Internal Sales:
We are exclusively partnering with a fast-growing specialist lender to appoint a Head of Internal Bridging Sales, making this an excellent opportunity for an experienced bridging finance professional ready to step into a senior leadership role within a highly ambitious and expanding business. This position will lead and develop a high-performing internal sales and sales admin function, driving results across bridging, commercial and development finance products.
The ideal candidate will bring proven bridging finance experience from a lender, brokerage, bank or specialist finance environment, alongside people management, coaching and performance leadership capability. This is a high-impact role offering genuine influence over sales performance, team development and broker engagement, with strong earning potential, excellent career progression and the chance to play a key role in a growing specialist lending operation.
Responsibilities for the role of Head of Internal Sales:
  * Lead, manage and develop the internal Bridging Sales team, including Telephone Business Development Managers and Sales Administration
  * Drive outbound and inbound sales activity to achieve and exceed KPIs, targets and service levels
  * Coach and develop the team to improve performance, productivity and career progression
  * Manage pipeline activity, conversion rates and overall sales performance across bridging, commercial and development finance
  * Support complex cases, broker enquiries and exceptions requiring senior input or approval
  * Build and maintain strong relationships with brokers, introducers and key market partners
  * Ensure accurate CRM usage, MI reporting and pipeline management across the team
  * Work closely with operational and product teams to improve processes and identify sales opportunities
  * Monitor market trends and competitor activity to support business growth and product positioning
  * Promote a high-performance, customer-focused and compliant sales culture across the team
Experience and skills required for the role of Head of Internal Sales:
  * Proven experience in bridging finance (lender, brokerage, bank or specialist lender) - essential
  * Previous experience in sales or business team management within financial services
  * Strong track record of delivering against targets, KPIs and performance metrics
  * Experience in commercial, development or short-term property finance
  * Ability to manage and develop teams through coaching and performance management
  * Strong broker/introducer relationship management and pipeline control experience
  * Experience handling complex cases, referrals and structured lending decisions
  * Excellent communication skills and ability to perform in a fast-paced, target-driven environment
For more information regarding the role of Head of Internal Sales, please contact us
Stellar Select is acting as an employment agency and is a corporate member of the REC.
Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

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