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Homeowner Services Officer

Job Posted: a month ago

Salary: £ 36,986 - 36,986 / Annum
Job Type: Permanent
Location: Eastleigh

Expire in: 20 hours

Job Description

Homeowner Services Officer
📍 Eastleigh
 💰 £36,986 per annum
 📄 Permanent
We’re currently recruiting for a Homeowner Services Officer to join a well-established Specialist Residential Services team based in Eastleigh on a permanent basis.
This is an excellent opportunity for someone with strong leasehold and shared ownership experience to manage a varied portfolio of properties while providing specialist advice and support to customers and colleagues alike.
The successful candidate will take ownership of leasehold management matters including service charge enquiries, lease breaches, lease extensions and wider leasehold processes, working closely alongside legal teams where required.
Key Responsibilities

Managing a portfolio of leasehold, freehold and shared ownership properties
Investigating and resolving service charge enquiries
Handling breaches of covenant and leasehold disputes
Managing lease extension claims alongside legal teams
Providing specialist leasehold advice internally and externally
Supporting assignments, consents, enfranchisement and other leasehold processes
Delivering a high standard of customer-focused serviceRequirements

Experience working within leasehold and shared ownership housing
Strong understanding of leasehold legislation including:
Commonhold and Leasehold Reform Act 2002
Landlord and Tenant Act
Building Safety Act 2022
Knowledge of service charges, lease extensions, enfranchisement and covenant breaches
Ability to manage challenging situations calmly and professionally
Full UK driving licence and access to own vehicleThis is a fantastic opportunity to join a respected housing provider committed to investing in homes, communities and customer services across the South of England.
For more information or to apply, please contact:
📞(phone number removed)
📧 (url removed)

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