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Housing Officer
Job Posted: 3 days ago
Salary: £ 32,360 - 32,360 / Annum
Job Type: Permanent
Location: Yeovil, Somerset
Expire in: 25 days
Job Description
Housing Officer
Location: Yeovil BA21
Job Type: Permanent, Full-Time (Monday to Friday, 9am - 5pm)
Salary: £32,360 per annumJoin a dynamic and vibrant team dedicated to providing top-notch housing management services. We are seeking a passionate and dedicated Housing Officer to manage a portfolio of properties, ensuring high-quality, person-centred service delivery.
Day-to-Day Responsibilities:
Proactively manage a portfolio of properties, supporting tenants to sustain their tenancies in accordance with legislation, regulations, and organisational policies.
Serve as a visible and approachable figure within the community, building strong relationships, identifying support needs, and facilitating positive outcomes for tenants.
Prioritise rental income management, promoting a rent-first culture and handling arrears effectively.
Assist tenants with financial wellbeing through the creation of payment plans and guidance on accessing financial inclusion services.
Handle tenancy-related matters including sign-ups, successions, assignments, notices, court work, and evictions.
Address and mitigate anti-social behaviour in collaboration with local agencies, utilising legal tools as necessary.
Manage voids and tenancy terminations, overseeing referrals, assessments, and ensuring compliance with KPI targets.
Conduct regular estate inspections to ensure health and safety standards are met, contributing to the maintenance of safe, well-managed environments.
Provide Intensive Housing Management services, aiding tenants with bidding and personal housing plans.Required Skills & Qualifications:
Proven experience in housing management, tenancy sustainment, or a similar frontline support role.
Strong understanding of relevant housing legislation and regulatory standards.
Ability to manage rent arrears, tenancy issues, and anti-social behaviour cases effectively.
Excellent communication and interpersonal skills, employing a strengths-based approach.
Highly organised, proactive, and capable of working independently within the community.To apply for the Housing Officer position, please submit your application with an updated copy of your CVBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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