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Housing Services Manager
Job Posted: a day ago
Salary: £ 46,000 - 50,000 / Annum
Job Type: Permanent
Location: Birmingham
Expire in: a month
Job Description
We're looking for a proactive and people focused Housing Services Manager to lead a small team of Housing Officers and ASB Officers
This is a vital leadership opportunity where you'll oversee housing operations across a patch based model with a strong focus on tenancy sustainment, neighbourhood management and team development
Day to Day Responsibilities
Managing and mentoring Housing Officers and ASB Officers to ensure consistent service delivery
Taking ownership of the tenancy journey from allocations and audits to enforcement and sustainment planning
Supporting the development of safe vibrant communities through walkabouts forums and resident led projects
Ensuring full compliance with safeguarding frameworks housing legislation and service standards
Tracking performance data and using insights to improve processes and outcomes
Collaborating across departments such as Property Legal Lettings and Income to deliver joined up services
Acting as a key representative for the organisation with partners local authorities and stakeholdersWhat We're Looking For
Experience in social housing or neighbourhood services at a senior or team leader level
Proven track record in leading remote or patch based housing teams
Good working knowledge of tenancy law welfare policy anti social behaviour and safeguarding practices
Confident decision maker who can manage complex issues across multiple service areas
Commitment to tenant engagement trauma informed leadership and inclusive service deliveryWhy Apply
Salary up to £50,500 inclusive of car allowance
Join an organisation where your work as a Housing Services Manager has direct community impact
Shape how services are delivered across estates and neighbourhoods
Access a wide range of benefits including enhanced leave wellbeing schemes and staff discounts
Be part of a forward thinking team focused on quality care and continuous improvementThis is an excellent opportunity for someone already working as a Housing Services Manager or ready to step up into one to take on a rewarding hands on leadership role
To find out more apply today or contact Tiyana on (phone number removed) or (url removed)Before You Apply
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