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IT Support Engineer - Cyber Essentials
Job Posted: 4 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Cambridge, Cambridgeshire
Expire in: a month
Job Description
IT Support Engineer - Cyber Essentials
Are you a tech-savvy professional with a passion for IT support and security best practices? Do you thrive in a hands-on environment and enjoy solving problems while keeping systems secure and compliant? If so, we'd love to hear from you!
We're currently seeking an experienced IT Support Engineer to join our team on a fully on-site basis. This is a fantastic opportunity to play a key role in maintaining and enhancing our IT infrastructure, ensuring security and compliance, and supporting users across the business.
Key Responsibilities
* Provide day-to-day IT support, including hardware and software troubleshooting.
* Manage user accounts and access controls across systems.
* Monitor network activity and assist with security audits.
* Ensure systems are patched, updated, and documented regularly.
* Support compliance with GDPR, Cyber Essentials, ISO standards, and other regulatory frameworks.
* Assist with internal and external audits, providing technical input and documentation.
* Maintain and improve network infrastructure, including TCP/IP and related protocols.
* Collaborate with teams to ensure secure and efficient use of Microsoft Office 365, Azure, and other platforms.
About You
* Several years of experience in an IT support or infrastructure role.
* Strong understanding of IT security principles, data protection, and compliance.
* Good working knowledge of Cyber Essentials and its practical application.
* Hands-on experience with Microsoft Office 365, Azure, and general hardware/software support.
* Solid networking knowledge including TCP/IP, DNS, DHCP, and firewalls.
* Excellent communication skills and a proactive, problem-solving mindset.
* Comfortable working fully on-site and engaging with users face-to-face.
* Must be prepared to undergo stringent background checks due to the nature of the business.
Salary & Benefits
* Salary: Competitive
* Benefits: Comprehensive package available
Keywords
IT Support, Cyber Security, GDPR, ISO27001, Cyber Essentials, Microsoft 365, Azure, Networking, TCP/IP, Data Protection, Compliance, Audit, Troubleshooting, User Support, Infrastructure, Documentation, On-site Role
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