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Learning and Development Coordinator
Job Posted: 4 minutes ago
Salary: £ 28,000 - 32,000 / Annum
Job Type: Permanent
Location: Winchester, Hampshire
Expire in: a month
Job Description
A fantastic opportunity is available working for this professional organisation located in Winchester, Hampshire. Based within the Learning and Development Department, this role will be working within the Qualifications team to coordinate and provide comprehensive support for employees pursuing professional qualifications. The successful candidate will assume responsibility for managing logistics to ensure continuous assistance is available to students throughout their studies, engaging with students, study mentors, line managers and qualification providers to assess development needs and apply technical expertise to develop suitable solutions.
Exam administration and logistics
* Maintain accurate databases of student progress, exam history and costs.
* Manage the timely booking of exams with the relevant professional bodies, ensuring set deadlines are met by students and where relevant correct “modules” are selected.
* Oversee professional membership subscriptions for all students, ensuring fees are paid on time and records are up to date.
* Assist with the invigilation of internal exams, ensuring strict adherence to exam conditions and compliance is met.
* Build ongoing relationships with key contacts in the firm to understand requirements and suggest approaches.
* Provide an empathetic ear and guidance to students where needed and signpost to internal well-being resources or relevant persons where necessary.
* Assist the relevant study support teams with reviewing the study policies of each qualification.
* Track and approve study leave schedules, ensuring students are taking their entitled leave and flag any anomalies in a timely manner.
* Produce reports for Partners and HR regarding pass rates and budget forecasting.
* Be the point of contact between the students, HR and Line Managers, ensuring all parties are aligned on student progress and policy application.
* Lead the induction process for new students, explaining the qualification route, the study policy, and the firm's expectations clearly from day one.
* Assist with the administration of Apprenticeships.
* Work closely with the wider L&D team, getting involved in training related projects.
* Embrace a variety of tasks and projects, adjusting to the evolving needs of the organisation
* Remain up to date on developments within the company and externally and be open to new initiatives for the department
What skills, experience and qualities do you need for this position?
* Confidence and aptitude to build relationships across the firm with key people, and liaise, advise and consult with them
* Technical aptitude with good excel skills
* Able to work effectively in a team but also self-motivated to work autonomously
* A professional, positive “can do” attitude and ability to take own initiative
* Well organised, able to follow processes and demonstrate attention to detail in work
* A willingness to continuously review how our approaches and processes can be developed and improved.
* Able to identify creative solutions and adopt a flexible approach to problem solving to meet the needs of key stakeholders.
* Enthusiastic, flexible and resilient; able to cope under pressure and deal with fluctuating workload
* Excellent communication skills, both verbal and written
* An interest in how Learning & Development can add value to the companyBefore You Apply
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