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Operations Coordinator
Job Posted: 7 minutes ago
Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: Feltham
Expire in: a month
Job Description
Operations Coordinator
Feltham | Full-Time | £28,000 - £30,000 per annum
An established and market-leading logistics specialist, known for its high-quality service delivery and long-standing partnerships, is seeking a highly organised and proactive Operations Coordinator to join its expanding team in Feltham.
This is a fantastic opportunity for a motivated individual with a strong customer service background to play a pivotal role in coordinating logistics operations across a number of key client accounts. The successful candidate will be integral to ensuring the smooth delivery and installation of products, maintaining client satisfaction through efficient communication and service excellence.
Key Responsibilities
Coordinate deliveries, collections, relocations, and installations for key clients
Manage job bookings and associated documentation via internal systems
Maintain accurate and up-to-date records on company databases
Provide quotations and respond to customer queries promptly
Take end-to-end ownership of each order, ensuring timely execution
Build and maintain strong working relationships with both internal teams and external partners
Liaise with third-party suppliers as required
Quickly identify and resolve operational challenges
Ensure all job files are 100% accurate before passing to accounts
Support mailbox activity and contribute to team targets
Assist in producing reports, managing inventory, and processing purchase ordersCandidate Requirements
Minimum of 3 years’ experience in a customer service role
Ideally from a logistics, transport, or installations background
Strong attention to detail and a customer-first mindset
Confident communicator – both written and verbal
IT proficient, particularly in Microsoft Office (Excel, Word, PowerPoint)
Highly organised and capable of managing multiple priorities
Team player with a flexible approach, especially during busy periods
Comfortable working independently and solving problems under pressureBenefits Package
28 days annual leave (including bank holidays)
Company pension scheme
Dental care (after qualifying period)
Employee Assistance Programme
Free on-site parking
Complimentary tea & coffeeBefore You Apply
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