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Payments and Income Administrator
Job Posted: 9 hours ago
Salary: £ 24,000 - 26,000 / Annum
Job Type: Permanent
Location: BH23, Hurn, Dorset
Expire in: a month
Job Description
Are you a motivated individual with a strong desire to learn and develop your skills? If so, we are pleased to offer an opportunity for a Payments and Income Administrator to join our client’s growing organisation based in Hurn, Dorset. This is a full-time, permanent position.
In this role, you will provide vital administrative support to the income team, contributing to the efficient and timely collection of housing-related charges. While prior experience is not essential, you must demonstrate a proactive attitude and a genuine willingness to learn, as full training will be provided.
The organisation offers an attractive benefits package (detailed below), together with the flexibility of a hybrid working model, requiring only two days per week in the office.
Key duties:
* Follow up on failed payments or cancellations, arrange new payment solutions and refer customers for additional support where needed
* Manage housing benefit overpayments, universal credit verifications and account reconciliations
* Maintain accurate records
* Coordinate account processes including setting up and adjusting direct debits, processing refunds and managing garage licence accounts including chasing arrears.
* Support early intervention strategies for arrears prevention and tenancy sustainment.
Required skills:
* Enthusiastic with a desire to learn
* Strong communication and problem-solving skills
* Excellent attention to detail
Benefits:
* 25 days holiday + Bank Holidays with an extra day every year up to 30 days
* Chance to buy and sell holiday
* 3 additional paid wellbeing days and 2 paid volunteering days
* Generous matched pensions scheme up to 12%
* Life cover at 4x salary
* Options for private medical insurance, dental insurance and critical illness cover
* Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP serviceBefore You Apply
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Looking for your next career move? Join a top company hiring Payments and Income Administrator job near me in BH23, Hurn, Dorset! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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