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Payments and Income Coordinator
Job Posted: 13 hours ago
Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: BH23, Hurn, Dorset
Expire in: a month
Job Description
Do you have experience in housing or income services, with a strong understanding of welfare benefits such as Universal Credit or Housing Benefit? If so, we have an excellent opportunity for a Payments and Income Coordinator to join our client’s expanding organisation based in Hurn, Dorset. This is a full-time, permanent position.
In this role, you will provide essential administrative support to the income team, helping to ensure the effective and timely collection of housing-related charges.
The organisation offers an excellent benefits package (outlined below), along with the flexibility of a hybrid working arrangement, requiring just two days per week in the office.
Key duties:
* Follow up on failed payments or cancellations, arrange new payment solutions and refer customers for additional support where needed
* Manage housing benefit overpayments, universal credit verifications and account reconciliations
* Maintain accurate records
* Coordinate account processes including setting up and adjusting direct debits, processing refunds and managing garage licence accounts including chasing arrears.
* Support early intervention strategies for arrears prevention and tenancy sustainment.
Required skills:
* Experience within housing, income or customer account management
* Strong communication and problem-solving skills
* Knowledge of welfare benefits such as Universal Credit or Housing Benefit
* Excellent attention to detail
Benefits:
* 25 days holiday + Bank Holidays with an extra day every year up to 30 days
* Chance to buy and sell holiday
* 3 additional paid wellbeing days and 2 paid volunteering days
* Generous matched pensions scheme up to 12%
* Life cover at 4x salary
* Options for private medical insurance, dental insurance and critical illness cover
* Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP serviceBefore You Apply
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Looking for your next career move? Join a top company hiring Payments and Income Coordinator job near me in BH23, Hurn, Dorset! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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