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Role: Implementation Consultant (Configuration) - Level 2
Reports to: Implementation Manager
Primary purpose of the role: To ensure all aspects of a transition and change project are delivered on time and to a high standard within a controlled project environment.
Key responsibilities
* Gather and interpret client requirements and processes, and translate these into system solutions
* Manage system configuration activities and quality
* Deliver calculation automation
* Risk and issue identification and mitigation
* Lead client implementation projects
* Facilitate internal and external system training, and provide appropriate documentation
* Troubleshoot and resolve client queries and issues
* Support Project Managers and Implementation Consultants through the efficient delivery of project tasks
* Mentor and coach Implementation Analysts
* Promote best practice across the team and provide a platform for continuous improvement
* Ensure Evolve procedures are followed and documents produced for applicable project and quality gates
Key tasks
* Meet with clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s)
* Undertake system demonstrations when required to existing clients
* Identify, collate and document scheme/product information
* Review existing business processes and establish new operating procedures where required
* Conduct system configuration and testing quality control activities
* Support the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments
* Undertake system configuration and checking
* Undertake data analysis activities and checking
* Undertake project management activities including risk and issue identification and mitigation
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancyDo not include the following in your job application, CV, or cover letter:
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