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Reception Administrator
Cheltenham
Full-time permanent (35 hours per week, Monday to Friday)
What’s In It for You?
* Consistent Working Hours – Monday to Friday, with no weekend shifts
* Free On-site Parking – Convenient and cost-effective
* Pension Scheme – Support for your long-term financial wellbeing
* Supportive Environment – Be part of a close-knit, purpose-driven team that values initiative and care
* Variety and Challenge – Every day offers something different in a dynamic, fast-paced setting
What You’ll Be Doing:
This role plays a key part in keeping day-to-day operations running efficiently, with responsibilities including:
* Appointment Scheduling – Manage the diaries for Audiologists and Wax Removal Specialists
* Client Support – Oversee the full client journey, from initial booking to aftercare
* Communication Handling – Answer and direct phone calls professionally and efficiently
* Data Management – Perform accurate data entry and maintain up-to-date records
* Administrative Tasks – Prepare clinic files, scan and file documents, manage patient notes
* Payment Processing – Handle transactions and ensure accurate billing
* Stock and Repairs – Order supplies and coordinate repair management
What You’ll Need:
* Excellent Communication Skills – Clear, professional, and confident in both verbal and written interactions
* Organisational Strength – Able to manage multiple tasks with attention to detail
* Adaptability – Comfortable working independently and as part of a team in a busy environment
* Customer-Focused Mindset – Willing to go the extra mile to assist and support clients
Preferred Qualifications and Experience:
* 2 years of administrative experience
* GCSE or equivalent education
This is a fast-paced, rewarding role where your contribution will be key to daily operations. If you're proactive, detail-oriented, and thrive in a dynamic environment, this position offers the chance to make a real impact.
Apply to Fran today by sending your CV and a brief cover letter outlining why you’d be a great fit!
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