Hiring Now: Resident Liaison Officer Near You – Apply Today!
Your Next Resident Liaison Officer Job Starts Here – Apply Now!
Resident Liaison Officer
Job Posted: 2 days ago
Salary: £ Competitive
Job Type: Contract
Location: Dover, Kent
Expire in: a month
Job Description
CSS Recruitment are looking for a Resident Liasion Officer to cover the Ramsgate, Dover and Hastings region.
This is an immediate start - 3 months cover work.
This role requires travel across the Kent area.
As the primary liaison between residents, contractors, and the housing organisation, you’ll ensure clear communication, support residents during planned works or regeneration projects, and maintain positive relationships while minimising disruption.
Key Responsibilities
Resident Communication & Support
* Act as the first point of contact for residents on planned works and housing issues.
* Provide timely, clear updates on scope, timelines, and impact.
* Organise and attend meetings, drop-ins, and home visits.
* Support vulnerable residents during disruptions.
* Handle queries and complaints, escalating when necessary.
Project Coordination
* Coordinate with contractors and project teams to reduce inconvenience.
* Maintain accurate contact details and communication logs.
* Schedule appointments and manage access for works.
* Monitor on-site activity to ensure standards and respect for residents’ homes.
Community Engagement
* Promote resident involvement in decisions and improvement projects.
* Support consultations and surveys.
* Foster positive relationships between residents, contractors, and the landlord.
Administration & Reporting
* Keep detailed records of communications and actions.
* Prepare reports on engagement, complaints, and satisfaction.
* Track progress and feed insights into project reviews.
Essential Skills & Experience
* Strong communication and interpersonal skills.
* Background in customer service, housing, or community engagement.
* Ability to manage conflict diplomatically.
* Excellent organisational and time management skills.
* Proficient in Microsoft Office and database systems.
* Full driving licence.
Previous experience required.
Please contact Emma at CSS for further details and to applyBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Resident Liaison Officer job near me in Dover, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
Similar Jobs
© Vita CV: Registered in England and Wales (16187919).