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Service Advisor

Job Posted: 4 hours ago

Salary: £ 30,000 - 42,500 / Annum
Job Type: Permanent
Location: Bishops Stortford, Hertfordshire

Expire in: a month

Job Description

Are you a successful Service Advisor looking to take the next step in your career?

Service Advisor – Stansted
Salary: Basic £30,000 - £42,500 plus benefits
Working Hours: Monday – Friday 8am – 5pm, Saturday on rota

The ideal Service Advisor:

  * Previous experience in a similar role is essential

  * A passion to deliver a high standard of customer service

  * Bags of personality and can take dealing with customers in their stride

  * Excellent telephone and face-to-face communication skills

  * Administration skills, be able to use computers with confidence and the ability to organise and prioritise work

Service Advisor key responsibilities:

  * Establish rapport with and provide outstanding care to the customer

  * Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products

  * Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency

  * Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles

  * Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames.

  * Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary

Previous Automotive Experience is Essential

If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige Franchise motor company, then APPLY today!

If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Advisor job near me in Bishops Stortford, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!