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Service Advisor

Job Posted: 3 hours ago

Salary: £ 30,000 - 38,000 / Annum
Job Type: Permanent
Location: Reading, Berkshire

Expire in: a month

Job Description

Service Advisor – Reading

Salary: £30,000 Basic | OTE: £38,000+
Location: Reading
Hours: Monday to Friday

The Opportunity

An excellent opportunity has arisen for an experienced Service Advisor to join a busy and professional dealership in Reading. This is a customer-focused role offering a great work-life balance with Monday to Friday hours and strong earning potential.

Key Responsibilities

  * Acting as the main point of contact for customers throughout the service and repair process.

  * Booking vehicles into the workshop for servicing, maintenance, and repair work.

  * Providing accurate updates on vehicle progress and managing customer expectations.

  * Preparing job cards and ensuring all required information is recorded accurately.

  * Liaising closely with the workshop team to ensure work is completed efficiently.

  * Upselling additional products and services where appropriate.

  * Handling customer queries and resolving any issues professionally.

  * Ensuring all administration is completed accurately and in line with company procedures.

Requirements

  * Previous experience as a Service Advisor within the motor trade is preferred.

  * Excellent customer service and communication skills.

  * Strong organisational and administrative abilities.

  * Ability to work effectively in a fast-paced environment.

  * Confident using dealership management systems and computer software.

  * Full UK driving licence.

What's on Offer

  * £30,000 basic salary.

  * £38,000+ OTE.

  * Monday to Friday working pattern – no weekends.

  * Supportive and professional working environment.

  * Ongoing training and career development opportunities

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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