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Service Compliance Co-ordinator
Job Posted: 2 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Glasgow, Glasgow City
Expire in: a month
Job Description
ORONA’s activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity.
Summary of Role
Are you highly organised, detail-oriented, and ready to step into a role where your work ensures safety, compliance, and customer confidence?
We’re looking for a Compliance Coordinator to join our dynamic team. You’ll work closely with our Service Manager and field teams to manage key compliance processes, close out insurance-timed defects, and ensure our service operations are running smoothly and effectively.
If you’re someone who thrives on precision, takes ownership of your work, and enjoys contributing to a collaborative, fast-paced environment
* Monitor and manage insurance-timed defects across the full Orona portfolio, ensuring timely resolution.
* Coordinate and plan defect closures, liaising with Operations, Supervisors, and Coordinators.
* Collaborate with our National Key Account Team, providing regional compliance updates.
* Support the Quotation Team on urgent quote requests, helping prepare and issue proposals to clients.
* Attend and contribute to monthly compliance review meetings, bringing actionable insights.
* Prepare compliance reports and data summaries for internal stakeholders and client-facing meetings.
* Ensure documentation accuracy and integrity, updating our Service Management System and maintaining audit-ready records.
Requirements
* A sharp eye for detail — especially when reviewing reports or Excel data
* Strong organisational skills and ability to manage multiple priorities
* Must have Lift industry Expereince
* Confident communicator, both written and verbal
* Experience in a service, compliance, or data/reporting-focused role is ideal
* Proficient in Microsoft Excel; knowledge of service management systems
* A proactive mindset — ready to learn, contribute, and grow with usBefore You Apply
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