Hiring Now: Service Delivery Supervisor Near You – Apply Today!

Your Next Service Delivery Supervisor Job Starts Here – Apply Now!

Service Delivery Supervisor

Job Posted: 8 days ago

Salary: £ 39,560 - 39,560 / Annum
Job Type: Permanent
Location: Cheltenham, Gloucestershire

Expire in: 20 days

Job Description

We are seeking a dynamic and experienced Service Delivery Supervisor to ensure a compliant operation with full duty coverage and adherence with the various company policies and procedures. To act as first point of communication for the driving team.

  * Service monitoring, detailing, traffic delays and road closure management.

  * First Use Checks and Gate checks Audits

  * CCTV downloads as required

  * Complaint investigation

  * Coach, support and advise drivers on a daily basis

  * Efficient forward allocation of driving work within the European, Domestic and / or Mixed Rules

  * Efficient forward allocation of vehicles to meet the seating capacities within the contract requirements ensuring efficient use of all vehicles

  * Ensure daily coverage of all operations, including the day-to-day operational needs

  * Ensure compliance with all appropriate driving regulations, both Domestic, European and / or Mixed Rules at all times

  * Keep accurate records of the Duty Allocation System (DAS)

  * Work in collaboration with the engineering team to liaise and collaborate with breakdown and RTCs and VOR’s

  * Use tracking equipment to ensure service delivery is running accurately and efficiently

  * Lost mileage reconciliation and EPM recording as necessary

  * On-call coverage

  * Out-of-hours social media / app posts to report operational updates

  * Driving coverage if necessary

Working hours:

45 hours per week working 5 days covering Sunday - Saturday

Essential experience

Able to communicate with colleagues at all levels in a polite, swift and efficient manner

Good team and interpersonal skills

A highly organised individual with a proactive and positive attitude to work

A willingness to learn and work flexibly to the needs of the business

Enthusiastic, conscientious and hardworking

Excellent verbal and written communication skills

Able to remain calm under pressure

PCV licence - this is a must

Please only apply if you have the relevant experience for this position. If you do not have the relevant experience your application will be automatically rejected

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Delivery Supervisor job near me in Cheltenham, Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!