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Service Supervisor

Job Posted: 14 days ago

Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: Maidstone, Kent

Expire in: 14 days

Job Description

Service Supervisor

£35,000 Basic Salary + Bonus Schemes
Maidstone

Permanent / Full Time

Working Hours:

  * Monday to Friday: 8:00am – 6:00pm

  * 1 in 2 Saturdays: 8:00am – 1:00pm (paid in addition to basic salary)

Join a Busy Aftersales Department

We’re currently recruiting for an experienced and ambitious Service Supervisor to join a successful dealership in the Maidstone area.

This is an excellent opportunity for someone with strong aftersales or service reception experience who is looking to step into a leadership role within a busy and professional service department.

You’ll play a key role in supporting the day-to-day running of the aftersales operation, ensuring excellent customer service, smooth workshop flow and strong team performance.

The Role

  * Supporting the daily operation of the service department

  * Supervising and supporting the front-of-house aftersales team

  * Ensuring high levels of customer satisfaction and service standards

  * Assisting with workshop loading and job allocation

  * Handling customer queries and resolving issues professionally

  * Supporting departmental performance, upselling and KPI achievement

  * Working closely with senior management on operational improvements

  * Maintaining strong manufacturer and company process standards

What We’re Looking For

  * Previous experience within an automotive aftersales environment

  * Experience as a Service Advisor, Senior Service Advisor or Service Supervisor preferred

  * Strong leadership and organisational skills

  * Excellent customer service and communication ability

  * Professional, proactive and team-focused approach

  * Ability to work efficiently within a fast-paced department

  * Full UK Driving Licence preferred

What’s On Offer

  * £35,000 basic salary

  * Departmental bonus scheme

  * Customer satisfaction bonus scheme

  * Upsell bonus scheme

  * Saturday overtime paid in addition to salary

  * Excellent progression opportunities within the business

This is a fantastic opportunity for an experienced aftersales professional looking to progress their career within a supportive and growing dealership environment.

Apply today to find out more

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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