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Shift Leader

Job Posted: 18 hours ago

Salary: £ 26,784 - 26,784 / Annum
Job Type: Permanent
Location: Coventry

Expire in: a month

Job Description

Siamo Recruitment are looking for an experienced shift leader to join a well-established packaging company based in Coventry CV6.
We are looking to recruit 2 x shift leaders on a monthly rolling shift pattern 6am-2pm and 2pm -10pm.

Job Title: Shift Leader
 
Reporting to:  Department Co-ordinator (e.g., Fast Fulfilment or Pre-Orders. Inventory, Support) 
 
Job Type 
Permanent
Hourly Rate 
£13.95. (£26,784 per annum)
Hours
6am – 2pm
2pm – 10pm

Role Summary
The Shift Lead is a hybrid leadership role that combines operational oversight on the warehouse floor with administrative coordination to ensure smooth and efficient shift performance. This role is responsible for managing daily workloads, leading warehouse assistants, and ensuring orders are processed accurately, packed correctly, and dispatched on time. Additionally, the Shift Lead handles key admin tasks such as printing labels, managing dispatch paperwork, and supporting fulfilment visibility. They act as the first point of escalation during live shifts and are essential to maintaining high standards of output, accuracy, and safety. 

Responsibilities

Shift Management & Team Leadership 

Lead start-of-shift briefings and assign daily tasks to Warehouse Assistants.
Monitor fulfilment progress and adapt team distribution as priorities change.
Act as a floor leader by actively supporting picking, packing, and boxing during peak periods or bottlenecks.
Provide on-the-job training and support to new team members. 
Order Admin & Paperwork 

Print and organise labels, invoices, and packing/batch sheets for all live orders.
Ensure all paperwork is matched correctly with physical orders before dispatch.
Maintain accurate records of printed materials for tracking and compliance purposes. 
Order Accuracy & Quality Control

Conduct spot checks on picked and packed orders for quality, accuracy, and presentation.
Flag recurring issues, discrepancies, or errors and support immediate resolution.
Ensure correct application of labels and campaign-specific instructions. 
Workflow Coordination 

Prioritise workload according to dispatch schedules, fulfilment SLAs, or campaign timelines.
Assist with packaging prep, material setup, and space organisation to keep flow smooth and efficient.
Help monitor live campaign/order dashboards or checklists and keep teams updated on progress. 
Communication & Escalation 

Report shift performance and any blockers to the Department Co-ordinator during or after shift.
Liaise with SLT Customer Experience if issues arise with labels, stock, or orders.
Notify relevant teams of delays, missing items, or urgent support needs in real time. 
Health, Safety & Cleanliness 

Ensure all team members follow safety protocols, especially around lifting and machinery.
Keep packing areas clean, orderly, and hazard-free throughout and at the end of each shift.
Participate in regular safety checks and help enforce compliance standards. 
Ideal Skills & Attributes 

Strong organisational and communication skills
Detail-oriented with a commitment to accuracy
Comfortable with fast-paced, hands-on warehouse environments
Basic computer skills (Excel, printing software, WMS/ERP)
Able to lead a team while actively participating in daily work
Problem-solving mindset with a proactive approach to bottlenecksKPIs are reviewed quarterly to ensure effectiveness for the business at that time.
If you feel you have the right experience for this role then please apply directly, alternatively you can call Craig on (phone number removed) or (phone number removed)

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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