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Technical Account Manager
Job Posted: a day ago
Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: CB4, Cambridge, Cambridgeshire
Expire in: a month
Job Description
We are delighted to be working with this Cambridge based organisation. They are recruiting for a Technical Account Manager to join their team on a full time, permanent basis with options of hybrid working.
Key responsibilities will include:
* Support clients with technical issues across systems and services
* Developing strong relationships with current clients and further upselling services
* Being the first point of contact for clients on technical issues
* Monitor and engage with clients on services and licence compliance
* Ensure technical services are delivered to clients efficiently
The successful candidate will have:
* Experience in a similar Technical Account Manager or Tech Sales position
* Excellent customer facing skills and ability to communicate via phone, email and face-to-face
* Ability to engage with stakeholders at all levels to promote retention
* Experience liaising between technical and non-technical teams
* Good technical knowledge and understanding of technical terms
* Strong troubleshooting skills
* Desire to work within the “tech for good” space
If this role looks like your next challenge, please contact Sam ASAP or apply via this advert!
We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positionsBefore You Apply
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