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Technology Support Manager E
Job Posted: 6 hours ago
Salary: £ Competitive
Job Type: Contract
Location: Leeds, West Yorkshire
Expire in: a month
Job Description
Service Transition Manager
Location: Leeds, Wellington Place / Edinburgh
Contract: 12 months
Day Rate: Max £625 per day Via Umbrella
Hybrid 2 days in office per week required
Are you an experienced Service Transition Manager with a passion for ensuring new services are delivered seamlessly into live environments? We are looking for someone who can bridge the gap between technical delivery and operational support, ensuring every service is robust, scalable, and ready from day one.
What you will be doing
Leading the onboarding and migration of new technologies and services
Driving User Acceptance Testing (UAT) and ensuring operational readiness
Collaborating with engineering, support, and operations teams to embed support models
Building processes that improve long-term service health and user experienceWhat we are looking for
Strong experience with ServiceNow (ITSM, CMDB, Change/Release Management)
Solid knowledge of Microsoft 365 (Exchange Online, SharePoint, Teams, Intune)
Good understanding of ITIL v4 principles and service lifecycle
Proven track record in service transition planning and execution
Excellent communication, stakeholder management, and problem-solving skillsNice to have
ITIL v4 Foundation certification (or higher)
Experience with automation tools (PowerShell, Logic Apps)If you are detail-oriented, thrive in fast-paced environments, and enjoy working across technical and business teams to deliver real impact, we would love to hear from you.
Apply now to be considered for this opportunity.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thriveBefore You Apply
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