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1st Line Support Engineer
Job Posted: 11 hours ago
Salary: £ 25,000 - 30,000 / Annum
Job Type: Permanent
Location: Letchworth Garden City, Hertfordshire
Expire in: a month
Job Description
1st Line Support Engineer required for a leading provider of the latest cloud workforce management solutions with over 400 customers in all parts of the UK. This position will be based at their head office in Letchworth Garden City and the successful candidate will be based at their office full time. Full training will be given to the right candidate, but a keen interest in IT is essential, along with a methodical and organised approach to work.
1st Line Support Engineer Job Overview
Understanding the functionality of Time & Attendance (T&A) software
Triaging support issues as they are reported
Updating support tickets raised by customers
Trouble-shooting issues reported by our customers
1st Line Support Engineer Job Requirements
Someone who is presentable, confident when speaking to customers and willing to learn
Full training will be given to the right candidate, but a keen interest in IT is essential, along with a methodical and organised approach to work
1st Line Support Engineer Salary & Benefits
Salary- £25,000- £30,000Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
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