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3rd Line IT Support Consultant
Job Posted: 19 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Witney, Oxfordshire
Expire in: a month
Job Description
3rd Line IT Support Consultant
📍 Location: Oxfordshire – Home, Office & Client Sites
💰 Salary: Competitive, based on experience
My client are on the lookout for a proactive, customer-focused 3rd Line IT Support Consultant to join their growing team! This is a dynamic role combining remote, office, and on-site support across Oxfordshire and the Midlands. You’ll be part of a friendly, fast-moving team, handling BAU support, major projects, and technical leadership.
What You’ll Be Doing:
✅ Deliver top-tier customer service – always!
✅ Provide expert on-site, remote, and phone support
✅ Manage and improve IT processes, infrastructure, and security
✅ Lead and implement major IT projects
✅ Research, test, and evaluate emerging technologies
✅ Act as an escalation point for 1st & 2nd line support
✅ Work with 3rd-party vendors to resolve complex issues
✅ Keep documentation sharp and up-to-date
✅ Mentor and guide junior team members
What They’re Looking For:
✔ Essential Skills:
* Strong communication and customer service mindset
* Proven troubleshooting skills in a fast-paced environment
* Microsoft 365, Azure, Intune
* Windows Server, Exchange, Hyper-V
* Networking (VLAN, VPN, Firewalls, WatchGuard, Meraki, Ubiquiti, VOIP)
* Security solutions (Sophos, Cisco Umbrella)
* Hardware support (Dell, HP, Lenovo)
* A full UK driving licence
✔ Bonus Skills (Nice to Have):
* Degree in IT or related field
* 4+ years in a similar role (preferably MSP)
* MCSA, Azure, or Microsoft 365 certifications
* ITIL Foundation
* VMware vSphere, SAN, iSCSI experience
Why Join?
🚀 Career Growth: Fully funded training & certifications
💰 Perks: Company pension, bonus scheme, life insurance
🚗 Extras: Company car, phone, broadband benefits
If you’re a problem-solver with a “can-do” attitude and a passion for tech, we want to hear from you! Apply now and level up your careerBefore You Apply
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Looking for your next career move? Join a top company hiring 3rd Line IT Support Consultant job near me in Witney, Oxfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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