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Facilities Account Manager - Glasgow - Package up to 57.5K
CBW are delighted to be exclusively supporting a leading facilities management provider in seeking a passionate and experienced Facilities Account Manager to join its dynamic team. This is a fantastic opportunity to take ownership of multiple service contracts, drive high standards, and make a real impact across hard and soft services. In this client-facing role, you’ll combine strong leadership with commercial awareness to ensure consistent delivery, customer satisfaction, and operational excellence.
Key Responsibilities
Oversee and develop several FM contracts, ensuring exceptional service across all disciplines
Lead service delivery teams, working collaboratively across helpdesk, soft services, and hard services
Conduct regular audits, site visits, and compliance checks to maintain high operational standards
Manage all commercial aspects of the contracts, including P&L, billing, and ACW works
Identify opportunities for service improvements and implement changes effectively
Respond to reactive situations and manage incident reporting as required
Champion a customer-first culture in everything you do
About You
Minimum 3 years’ experience in FM account management or contract delivery
Proven track record of managing multi-service FM environments
Strong financial and commercial understanding
Excellent client relationship management skills
Proactive, adaptable, and committed to service excellence
Full UK driving licence
Desirable Qualifications
IOSH accredited
IWFM membership (AIWFM or higher)
IWFM Level 3 qualification or working towards
What’s On Offer
Competitive salary package
Pension 5%
Company vehicle or car allowance (where applicable)
Career development opportunities
Private Health Care
33 days holiday
Life assurance x 4
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Looking for your next career move? Join a top company hiring Account Manager - Facilities job near me in Glasgow! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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