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Account Manager - Facilities

Job Posted: 10 minutes ago

  • Salary: £ 52,000 - 57,500 / Annum

    Job Type: Permanent

  • Location: Glasgow

Expire in: a month

Job Description

Facilities Account Manager - Glasgow - Package up to 57.5K  CBW are delighted to be exclusively supporting a leading facilities management provider in seeking a passionate and experienced Facilities Account Manager to join its dynamic team. This is a fantastic opportunity to take ownership of multiple service contracts, drive high standards, and make a real impact across hard and soft services. In this client-facing role, you’ll combine strong leadership with commercial awareness to ensure consistent delivery, customer satisfaction, and operational excellence. Key Responsibilities Oversee and develop several FM contracts, ensuring exceptional service across all disciplines Lead service delivery teams, working collaboratively across helpdesk, soft services, and hard services Conduct regular audits, site visits, and compliance checks to maintain high operational standards Manage all commercial aspects of the contracts, including P&L, billing, and ACW works Identify opportunities for service improvements and implement changes effectively Respond to reactive situations and manage incident reporting as required Champion a customer-first culture in everything you do About You Minimum 3 years’ experience in FM account management or contract delivery Proven track record of managing multi-service FM environments Strong financial and commercial understanding Excellent client relationship management skills Proactive, adaptable, and committed to service excellence Full UK driving licence Desirable Qualifications IOSH accredited IWFM membership (AIWFM or higher) IWFM Level 3 qualification or working towards What’s On Offer Competitive salary package Pension 5% Company vehicle or car allowance (where applicable) Career development opportunities Private Health Care 33 days holiday  Life assurance x 4

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