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Account Manager
Job Posted: 15 hours ago
Salary: £ 35,000 - 45,000 / Annum
Job Type: Permanent
Location: Portsmouth, Hampshire
Expire in: a month
Job Description
Account Manager / Junior Account Manager - MSP
Locations: North West London, Colchester, Portsmouth, Wolverhampton
Salary: £35,000 - £45,000 DOE + Bonus
Hours: Flexible (start between 8:00-9:30, finish between 16:30-18:00)
Working Model: Fully on-site for 3-month probation, then hybrid (3 days in the office / 2 days from home)
We are recruiting on behalf of a growing Managed Service Provider (MSP) seeking a driven Account Manager or Junior Account Manager to join their team across multiple UK locations.
This role is ideal for someone with at least 1 year of experience in an Account Management role within the MSP sector, who is confident managing existing client relationships and generating new business.
You will play a key role in managing client accounts while actively identifying opportunities to expand the client base.
Key Responsibilities as an Account Manager:
Act as the main point of contact for your assigned MSP clients
Build and maintain strong, long-term relationships with stakeholders
Proactively resolve client issues and ensure service excellence
Collaborate with technical teams to deliver seamless IT support
Identify and close upselling opportunities and expand existing accounts
Develop new business by building relationships with prospective clients
Support onboarding of new clients and oversee contract renewals
Requirements as an Account Manager:
Minimum 1 year of experience as an Account Manager within an MSP is essential
Background in 1st and 2nd line support
Proven ability to build and maintain strong client relationships
Comfortable selling to both new and existing clients
Strong verbal and written communication skills
Excellent organisation and prioritisation abilities
Confident working independently and collaboratively with technical teams
What's on Offer as an Account Manager:
£35,000 - £45,000 salary (depending on experience) + performance-related bonus
Flexible working hours to support work-life balance
Hybrid working available after 3-month probation (2 days working from home)
Supportive, collaborative work environment
Ongoing training, development, and clear progression opportunities
If you're ready to take the next step in your MSP career with a company that values both account retention and business growth, we want to hear from you.
Apply now or contact us for further detailsBefore You Apply
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