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Job Title: Administrator - EV Support Team
Location: Poole (relocating to Christchurch, BH23 in October)
Pay: £12.60 per hour
Hours: Monday to Friday, 9am - 5pm (Office-based)
We're looking for a highly organised and proactive Administrator to join a busy Electric Vehicle (EV) Support Team.
This is a reactive, desk-based role where you'll be managing incoming calls, emails, and fault reports, booking engineer appointments, and helping to ensure service levels are met. You'll need to be comfortable working in a fast-paced environment and able to prioritise tasks effectively.
Key responsibilities:
Log and dispatch faults in line with contract requirements
Book appointments for engineers using internal systems
Manage shared mailboxes and respond to customer queries
Answer incoming calls from customers and engineers
Provide admin support and help with contract-related queries
What we're looking for:
Strong admin and coordination skills
Confident using Outlook, Word, and Excel
Excellent communication and organisation abilities
Calm under pressure with great attention to detail
Able to work independently and as part of a team
If you are interested in this role, please apply now
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