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Arrears Officer
Newham
Full Time
Temporary
Join a dynamic team in Newham as an Arrears Monitoring and Repossession Coordinator, where you will play a key role in preventing homelessness by supporting tenants with rent arrears and managing the repossession process with a customer-focused approach. THE ROLE
As an Arrears Monitoring and Repossession Coordinator, you will be responsible for monitoring rent arrears across temporary accommodation and coordinating legal processes to prevent homelessness.
Provide accurate and timely arrears data reporting to management
Work with clients and partner agencies to deliver early intervention
Coordinate legal proceedings to recover possession in arrears cases
Support clients to sustain their tenancies and avoid eviction
Develop and maintain effective arrears management systems and procedures
Represent the council at court hearings, panels, and key meetings
Deliver training and updates to staff on arrears and eviction processesTHE CANDIDATE
To be considered for this role, you must have previous experience working in a similar arrears or tenancy sustainment role, ideally within a housing or local authority setting.
Strong understanding of rent arrears management and repossession processes
Experience in coordinating legal action and working with legal services
Ability to deliver customer-focused support to vulnerable tenants
Excellent communication and negotiation skills with clients and landlords
Good working knowledge of housing legislation and best practice in arrears preventionTHE CONTRACT
Working Hours: Full Time, 36 Hours per Week
Length of Contract: 3 Month Contract, Temp to Perm Opportunity
Rate: The pay for the role is £20.00 per hour PAYE per hour.
HOW TO APPLY
If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate
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