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Assistant Housing Officer
Job Posted: 2 days ago
Salary: £ 18 - 20 /
Job Type: Temporary
Location: Crawley, West Sussex
Expire in: a month
Job Description
We are currently recruiting on behalf of our client based in Crawley for an experienced Housing Assistant on an interim contract for 3 months.
The role is full-time 37 hours per week (9-5) Monday-Friday and will be assisting with the delivery of all aspects of an excellent housing management service. You will co-ordinate and monitor a variety of processes with workload priorities being determined by the Area Housing Manager.
Day to day duties will include:
* To undertake the weekly & monthly Direct Debit extracts in accordance with BACs regulations
* Day to day amendments to direct debit arrangements, preparing payment profiles and liaising with customers’ banks / building societies. Advise customers banks via AUDDIS / ADDACS
* To carry out the weekly rent debit control & property reconciliation procedures
* Process returned unpaid transactions, notifying customers as appropriate
* To instigate & process credit balance refunds liaising with the Housing Benefits Department, where necessary
* Rent arrears collection where balance is at a low level
* To ensure that all duties are carried out in compliance with statutory provisions and with the organisations policy for health and safety
* To ensure that all duties are carried out in compliance with the organisations Corporate Equalities Statement
* Assist with the Voids process to support the needs of the overall business, including helping to cover sickness and annual leave
* Processing Notices to Quit’s received, receiving keys & liaising with tenants
* Monitoring & reviewing the progress of properties within the Voids cycleBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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