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Business Support Coordinator
Job Posted: 8 hours ago
Salary: £ 24,000 - 26,000 / Annum
Job Type: Permanent
Location: BD1, Bradford, West Yorkshire
Expire in: a month
Job Description
SC Clearance requirement!
4 days office | 1 day WFH
Are you looking for a new opportunity in IT business support?
An exciting opportunity to work for one of the world’s leading travel management companies with an established UK base operating from Bradford city centre.
You will be joining a small team of business coordinators to manage both internal and external customers via email and telephone enquiries.
This is a technical customer facing role so good presentation and communication skills are a key requisite for this position and would potentially suit someone from a travel booking background or technical support role.
The company
My client operates across 4 continents and a global player in travel management software with over 30 years industry experience.
The company culture is one that includes collaboration and opportunity to grow, this also includes a learning and development package to support employees in their own personal development.
A strong customer focused and marketing leading business with continued year on year growth across the UK and internationally.
Key requirements of the role include:
* At least 12 months experience working in a similar IT or business support role, including the delivery of exceptional customer service to both internal / external customers over email and telephone communication
* You will be responsible for client queries such as technical and system issues including any change requests, whilst supporting the Client Services team and liaising with key internal stakeholders
* You will be required to work closely with the Client Managers to respond to, own and resolve customer queries, within agreed time scales
* Strong troubleshooting knowledge of client queries in relation to system related technical and operational issues
* Ideally suit someone with experience of managing online bookings, customer invoicing and engagement and general client account management
* Professional and customer focused approach to dealing with client calls and technical queries by agreeing to set timescales for resolutions, also ensuring relevant information is gathered providing regular updates on the issues raised
* A flexible approach to working hours to ensure a customer first approach and requires 4 day working in the Bradford office with 1 day working from home
* Someone from a Business Travel or technical support background ideally worked with Sabre GDS or a similar system (highly desirable)Before You Apply
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Looking for your next career move? Join a top company hiring Business Support Coordinator job near me in BD1, Bradford, West Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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