Expire in: a month
We are seeking a highly organised and detail-oriented Scheduler to join our team. The ideal candidate will play a crucial role in managing appointments, coordinating schedules, and ensuring efficient operations within the office. This position requires strong administrative skills and the ability to communicate effectively with various stakeholders.
Duties
* Manage and coordinate daily schedules for staff and resources.
* Communicate regularly with clients and their families to review care arrangements and ensure satisfaction, escalating issues where needed.
* Collaborate with the Registered Care Manager, Client Services Manager, and Quality Team to ensure service delivery aligns with CQC standards and internal quality expectations.
* Contribute to quality assurance activities, such as feedback calls, reviews, and documentation checks, to support the delivery of outstanding care.
* Schedule appointments, meetings, and events while ensuring optimal use of time.
* Maintain accurate records of all scheduled activities and changes.
* Communicate with clients and team members regarding scheduling needs and updates.
* Assist in the preparation of reports related to scheduling and resource allocation.
* Support administrative tasks as needed to ensure smooth office operations.
* Handle any scheduling conflicts or issues that arise promptly and professionally.
Qualifications
* Proven experience in an office or administrative role is preferred.
* Excellent organisational skills with a keen attention to detail.
* Strong communication skills, both written and verbal.
* Proficiency in using scheduling software and Microsoft Office Suite.
* Ability to multitask and manage time effectively in a fast-paced environment.
* A proactive approach to problem-solving with strong decision-making capabilities.
If you are passionate about organisation and efficiency, we encourage you to apply for this exciting opportunity as a Scheduler.
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Schedule:
* Monday to Friday
* Weekend availability
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