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Chargeback Specialist
Job Posted: 16 days ago
Salary: £ 45,000 - 55,000 / Annum
Job Type: Permanent
Location: Fareham, Hampshire
Expire in: 12 days
Job Description
Key Responsibilities
Compliance & Risk Management
● Ensure adherence to Visa, MasterCard, AMEX and other global regulations.
● Develop scalable policies and monitoring frameworks to reduce risk.
● Conduct audits, risk assessments, and compliance checks to identify areas for improvement.
Fraud Prevention & Risk Reduction
● Manage fraud prevention rules, balancing risk reduction with revenue growth.
● Work with data science teams to optimize AI-driven fraud detection models.
● Monitor and report transaction patterns to detect unusual behaviours and potential fraud.
Product & Technology for Risk Mitigation
● Own the Risk Mitigation Roadmap, ensuring compliance and fraud prevention align with business needs.
● Identify gaps in fraud tools and propose enhancements like real-time monitoring dashboards and automated chargeback solutions.
Payments Strategy & Partnerships
● Work with finance, product, and engineering teams to support growth and expansion.
● Respond to third-party compliance audits and payment provider inquiries.
● Improve authorisation rates and reduce failed payments through strategic planning.
Experience Required
● Strong experience in payment compliance, risk management, or fraud prevention.
● Strong knowledge of card scheme regulations and global compliance frameworks.
● Strong communication and project management skills
● Experience with fraud prevention tools, chargeback management, and risk analytics.
● Analytical mindset with experience in data-driven decision-making.
● Experience working with payment gateways, acquirers, and payment orchestration platformsBefore You Apply
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