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Coaching & Development Specialist
Job Posted: 20 hours ago
Salary: £ 33,000 - 37,000 / Annum
Job Type: Permanent
Location: Hampshire
Expire in: a month
Job Description
Do you have excellent cruise knowledge?
Do you have experience coaching and developing people?
Are you based in the Southampton area?
This job could be exactly what you are looking for
Role:
Developing and delivering induction programs
Providing support and developing people to exceed their targets.
Shape and develop new employees for our Customer Service and Sales Teams. T
Drive to support our people to excel.
Onboarding
Engage groups and make learning fun.
Asmbassador for the company
Responsible for promoting and setting professional standards
First point of contact for new starters and provide coaching & support for our existing staff
Delivering refresher training and buzz sessions.Key Responsibilities:
Deliver high-quality classroom and remote training sessions
Evaluate their effectiveness
Design deliver and update training materials
Support new starters into the business providing a high-quality onboarding experience from recruitment to delivery to their team.
Work collaboratively with the training team
Assist with administering training events from external sources
Liaise with suppliers and other departments to assist in the planning and organising of training
Assist in updating supplier information on the Learning Management System
Assist and support the team to achieve daily/weekly/monthly targets
Work collaboratively with other departments to check accuracy of training information
Comply with all company policies and procedures
Coaching, developing individuals and teams to improve performance an exceed KPI's
Improve the customer experience at every interactionSkills and Experience:
Training experience is Essential
Cruise Travel Knowledge is Essential
Internal systems and processes knowledge is an advantage
Excellent IT skills a good working knowledge of G Suite Function/Microsoft office
Experience of digital content authoring tools an advantage but not essential
A keen understanding of training trends,developments and best practices
Hold a level 3 in education and training or equivalent experiencePackage:
£33,000 to £37,000 dependent on experience + BonusBefore You Apply
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Looking for your next career move? Join a top company hiring Coaching & Development Specialist job near me in Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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