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Collections Team Manager
Job Posted: 2 days ago
Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: S3, Burngreave, Sheffield
Expire in: a month
Job Description
Collections Team Manager
Up to £35,000 DOE
Monday-Friday 9am-5:30pm
Sheffield
Do you have experience working as a Collections Team Manager?
If you do, please read on as we are proud to be representing a leading financial services business based in Sheffield that is currently looking to grow its collections team.
Based at our modern and easily accessible offices, you’ll be joining a fast-paced customer focused team that deals with customers based across the UK.
Collections Team Manager duties:
* Develop and maintain individual and team based performance measurement systems to support the effective management of individual productivity, collection and revenue performance.
* Develop and monitor key performance indicators so as to provide timely management information to the Operations Manager and promote a proactive approach to under performance.
* Assess telephone calls (live and retrospective) and system entries for quality, compliance and effectiveness.
* Provide formal and informal feedback to individuals as necessary.
* Lead performance improvement and personal development activity where necessary.
* Provide management support and collaboration to the Company’s clients.
* Contribute to the development of systems and procedures throughout the business as required.
* Assist the Operations Manager with the day to day management of the collections teams and the development of new processes and procedures.
Collections Team Manager benefits:
* Pension scheme
* Life assurance
* 30 days holiday
* Ongoing training/development
* Free On-Site Parking
* Refreshments
* Company Life Assurance Plan
* Smart Casual Dress Code
The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made.
Interested in knowing more?
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Looking for your next career move? Join a top company hiring Collections Team Manager job near me in S3, Burngreave, Sheffield! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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