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Credit Controller
Job Posted: 3 days ago
Salary: £ 26,000 - 27,500 / Annum
Job Type: Permanent
Location: Middlesbrough, North Yorkshire
Expire in: 24 days
Job Description
An exciting opportunity has arisen to join a thriving, fast-paced finance team as a Credit Controller in our Middlesbrough office. This permanent, full-time position is ideal for someone with a keen eye for detail, excellent communication skills, and a proactive attitude toward credit management.
What You’ll Be Doing
As part of the Credit Control team, your primary responsibility will be to manage and reduce aged debt while maintaining strong customer relationships. Your day-to-day will include:
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Proactively contacting clients with overdue accounts to secure full payment or agree on revised payment terms.
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Tracking and following up on all payment commitments to ensure timely collection.
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Recording and escalating disputed items or unresolved payment issues to the Team Supervisor.
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Assisting in the preparation and dispatch of formal payment reminders (e.g. 7-day letters) and escalating further action where required.
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Investigating and allocating unidentified payments by communicating directly with customers and clarifying remittance details.
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Resolving barriers to payment by quickly responding to requests for supporting documents or account clarification.
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Performing pre-emptive calls to ensure clients are in a position to settle upcoming invoices.
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Supporting the team by reporting concerns, offering solutions, and contributing to ongoing improvements.
What We’re Looking For
We’re after someone who thrives in a busy environment and is confident handling financial conversations with professionalism and persistence. Ideally, you will have:
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A collaborative mindset with the ability to work independently when needed
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Excellent organisational skills and the ability to handle a demanding workload
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A customer-first approach with solid communication and service skills
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Strong negotiation and influencing capabilities
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High attention to detail and a commitment to meeting deadlines
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Familiarity with Microsoft Office tools (Word, Excel, Outlook, etc.); experience with Dynamics is a plusBefore You Apply
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Looking for your next career move? Join a top company hiring Credit Controller job near me in Middlesbrough, North Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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