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CRM Implementation Consultant
Job Posted: 16 hours ago
Salary: £ 65,000 - 90,000 / Annum
Job Type: Permanent
Location: Watford, Hertfordshire
Expire in: a month
Job Description
Full time permanent
Senior Business Applications Analyst - (Residential Property, Student Accommodation, Block Management, Yardi, RentCafe) Take your residential property or student accommodation system skills to the next level in a fully remote role with a FTSE 500 company transforming healthcare infrastructure.
A Senior Business Applications Analyst - (Residential Property, Student Accommodation, Block Management, Yardi, RentCafe) is required by a leading S&P 500 real estate investment trust that is reshaping the landscape of senior housing and healthcare in the UK. Following significant acquisitions in 2024 and 2025, this organisation is standardising software solutions across its portfolio to deliver top-tier resident experiences.
You will need:
4+ years' experience in implementation of residential property, student accommodation, or block management systems, including customer journey mapping
Hands-on experience with CRM solution or residential property software management platforms
Background in sales and customer experience systems
Strong understanding of customer journey design and best practices
This is a key role where you'll drive the implementation and ongoing support of CRM and RentCafe modules, aligning multiple stakeholders across projects. You'll work cross-functionally to design customer journeys, map processes, and deliver a cohesive experience across all UK care homes.
Expect to partner with implementation teams, external consultants, and business stakeholders to configure solutions, deliver training, manage project timelines, and provide support post-implementation. Your remit will include quality assurance, status reporting, and continuous improvement of workflows.
Role highlights:
£60,000 - £90,000 base salary + £10,000 bonus
Full training in Yardi CRM and Yardi RentCafe
Fully remote with project-based travel
Exposure to enterprise-level Property / residentail software implementations
Significant career development within a global healthcare innovator
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